Window being adjusted by an installer in work gloves

Emergency Repairs · Bridgend & South Wales

Emergency window and doorrepairs in Bridgend,made safe and secure

Broken glass or a lock that has failed? Call Josh directly on 07498 370132. Emergency call-outs are available to get your home or business safe and secure again.

CERTASS
Registered installer
4.9★
Google, 68 reviews
10 Year
Quality Mark Protection Guarantee
£2m
Public Liability Insurance
15+ yrs
In double glazing

Service overview

Emergency Repairs explained

What is emergency repairs?

Emergency repairs are urgent call-outs for window and door problems that cannot wait, such as broken glass and lock failures. The aim is to make the property safe and secure, then carry out a lasting repair.

Who it's for

Homeowners, landlords and businesses in Bridgend and across South Wales facing a broken window, a door that will not lock, or damage from a break-in or accident.

When you need it

When glass has broken, when a door or window will not lock, when you are locked out because a mechanism has failed, or when you cannot secure your home or premises.

Why a professional matters

An insecure property is a risk to your safety and your belongings, and broken glass is a hazard. Getting an experienced installer out quickly means the problem is handled safely and fixed properly. Josh has over 15 years in the double glazing industry and is CERTASS registered.

Window being adjusted by an installer in work gloves

What happens if it's ignored

The cost of
leaving it

Your property is exposed

A broken window or failed lock leaves your home or business open overnight.

Injury from broken glass

Loose glass can fall or cut, particularly with children or pets around.

Weather damage

Rain getting in through a broken pane damages floors, furnishings and frames.

Insurance complications

Leaving a property insecure can create problems if something else happens before it is fixed.

Common mistakes to avoid

  • Trying to force a jammed lock, which can damage the mechanism further
  • Handling broken glass without protection
  • Leaving the property insecure overnight
  • Calling an unknown number from a search result without checking who they are

Our process

Five clear steps,
start to finish

  1. Step 1

    Call or message Josh

    Tell Josh what you need by phone, email or the quote form. You speak to the person who will do the work.

  2. Step 2

    Free survey

    Josh looks at the job in person, checks the frames and openings, and takes accurate measurements.

  3. Step 3

    Clear, free quote

    You get a no-obligation quote and an honest recommendation, including when a repair is enough.

  4. Step 4

    Fitted properly

    Installed by a CERTASS registered installer, working tidily and to the timescale agreed.

  5. Step 5

    Checked and guaranteed

    Work is checked before we leave, and installations come with a 10 Year Quality Mark Protection Guarantee.

Benefits

What you get
with CCDWR

Fast response

Some customers have had same-day visits, including a door panel replaced the afternoon a customer got in touch.

Made safe

Broken glass dealt with and the property secured.

Fixed properly

A lasting repair, not just a temporary patch.

Avoid further damage

Acting quickly stops weather and security problems getting worse.

Experienced installer

Over 15 years in double glazing and CERTASS registered.

Speak to Josh directly

No call centre. Call 07498 370132.

In detail

Emergency Repairs:
options and situations

Common emergency situations we deal with.

Broken glass

From accidents, storms or break-ins. We make it safe and replace the unit. See glass replacements.

Lock failures

Doors or windows that will not lock, or mechanisms that have jammed. We repair or replace the lock so the property can be secured. See window and door repairs.

Damaged door panels

A damaged panel can often be replaced without replacing the whole door.

Homes

For homes, the priority is making the house safe and secure for you and your family.

Businesses

For commercial premises, the priority is securing the building so you can close up or open as normal. We carry out residential and commercial work.

FAQs

Emergency Repairs
questions answered

Still unsure? Call Josh and ask him directly.

07498 370132
How do I get an emergency call-out?+

Call Josh directly on 07498 370132.

What counts as an emergency?+

Issues such as broken glass and lock failures, where your property cannot be made safe or secure.

How quickly can you get to me?+

It depends on where you are and the day's bookings. Call Josh and he will tell you straight away. Some customers have had same-day visits, but it depends on the day.

How much does an emergency repair cost?+

It depends on the problem and parts needed. Josh will talk it through with you on the phone.

What are your normal hours?+

Monday to Friday, 9am to 6pm. Call to discuss emergency call-outs.

Do you cover emergencies across South Wales?+

We cover Bridgend, Swansea, Neath Port Talbot, Carmarthenshire, Cardiff, Rhondda Cynon Taf, Gwent, Powys and Chepstow.

Can you replace a broken door panel?+

Yes. Door panel replacement is part of our repairs service.

Are you insured?+

Yes. We carry £2 million Public Liability Insurance.

Why choose CCDWR

One installer,
accountable for the job

Complete Composite Doors Windows and Repairs was founded in May 2019 by Josh O'Kane, who has worked in the double glazing industry for over 15 years. The team is Josh plus one labourer. That means the person who answers the phone is the person who surveys your property, gives you the quote and does the work.

Josh is a CERTASS Registered Installer, fits Hallmark Panels composite doors and Deceuninck window profiles, and every installation comes with a 10 Year Quality Mark Protection Guarantee. The business carries £2 million Public Liability Insurance, and the certificate is available to see on request.

Customers across South Wales rate the business 4.9★ on Google from 68 reviews and 4.7 on MyBuilder, with reviews mentioning punctuality, tidiness, clear communication and fair pricing. Quotes and surveys are always free, for residential and commercial customers alike.

About Josh
Google
“Lovely boy, done a fabulous job on my front and back door. 10/10 would recommend”
Emma J.
Google
“Josh provided an amazing professional service with providing a new front door for the house. The door looks fantastic and I am very happy with the finished result. Thanks Josh, we will definitely be using you again!”
Gemma F.

Get your free emergency repairs quote

Speak to Josh directly. CERTASS registered, 4.9★ on Google from 68 reviews, and every installation backed by a 10 Year Quality Mark Protection Guarantee. Quotes are always free.